More Sep 30, 2019 7:06 AM in response to BruceKJD Thank you for reaching Logitech! Sep 30, 2019 11:07 AM in response to Joe_From_PA Nov 6, 2019 6:33 PM in response to cad0227 HELP!

How to I do that? Apple staff, what were You intending? I have a Logitech Bluetooth keyboard and ever since I upgraded to iOS 13 the shift key does not work under these specific circumstances -. Logitech k380 not working. In addition not only does this address the shift key issue with my Logitech Bluetooth keyboard in WhatsApp but I no longer have to hit both the “Shift” and “Enter” keys to send a message. keys as standard function keys option.

Your Logitech keyboard not working problem is probably being caused by driver Method 3: I just bought a G213 keyboard. General -> Settings -> Keybords -> Hardware Keyboard and change the language detection (English U.S.) from "Automatic" to "US international PC" and the keys that stopped working with the update are working again.

Yep, I have the same issue, but weirdly have only witnessed this in WhatsApp. (I’m on Linux for some months now.)

Shift key is not working at all. This product have 2 yrs warranty. Ask the tech support reddit, and try to help others with their problems as well. Not sure what else is broken yet. In response to BruceKJD, Same issue with Dell keyboards. razmee209, Apr 15, 2020 10:29 AM in response to Apple_Tech_Questions, User profile for user: Is this happening on a different device?.Please let us know. This site contains user submitted content, comments and opinions and is for informational purposes only. !!! Method 1: The arrow keys work fine if used individually - as does the Windows key. It’s not working for me.

If the keyboard works fine with another device, you may want to check the keyboard/language settings of your iPad and set it to the previous settings you're using. But only for sometime. Thanks for filing an issue! Looks like no one’s replied in a while. Oct 2, 2019 9:05 AM in response to Joe_From_PA Seems like this is an issue that effects the whole product and the poor responds from Logitech has lost me as a customer. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. My Logitech K380 keyboard is having a weird issue. Now things are laggy at times when typing, and in I typically use the Shift and arrow keys to select text but now the Shift key is not working when I try to use that key combination in the Messages app so I’ve lost that functionality which really slows me down when typing. Open | Hardware. If not, its likely hardware problem. Which keys exactly?? I do not like to press FN button because it is not convenient for me to press 3 buttons instead of 2 (I use hot keys in IDE). Spraying a can of compressed air is recommended to remove dust or debris that could be blocking the switch.

BruceKJD, iOS 13.1 Bluetooth Keyboard: shift keys not working, User profile for user: This is only happening on WhatsApp on Logitech brand. Do those buttons work on other devices? Toggling with FN does nothing to allow the WIndows + arrow keys shortcut again, and since the arrow keys work individually this does nothing for that. I have K380 keyboard with selected use all F1, F2, etc. Yes, there’s a software from Logitech, called Logitech Options, which allows to switch the behavior, but it does not run under Linux. Press question mark to learn the rest of the keyboard shortcuts. Essentially, this is making my main messaging application - WhatsApp - unusable. For me, U,I,O,J,K,L, and Direction Keys...etc. They asked you installed, reinstalled, etc. Native Apple Apps are working just fine the ‘shift’ key response. F1, F2, `, 3, 5, q, r, y, "cap lock", a, s, f, h, x. F1, F2 & F3 are the switching keys for various devices. The issue is with WhatsApp.

ekosheren, Oct 21, 2019 7:40 AM in response to BruceKJD, User profile for user:

To start the conversation again, simply ask a new question.

Be sure to check out the Discord server, too! These should set the proper layout of your keyboard so you can use the keys properly. I've never touched this setting and I don't know enough to say what changed in iOS to alter the automatic detection routine.

Issue - **** key doesn’t work and I cannot access any caps or special characters. In response to Joe_From_PA. Can I reinstall its driver on the keyboard? marcovi, Oct 26, 2019 3:15 PM in response to 9090mamab, Oct 30, 2019 1:23 PM in response to BruceKJD, User profile for user: But with my Ipad, certain key are not working. If the keyboard fails to correctly detect the operating system of your device, you can manually select the operating system by pressing one of the following function key combinations for three seconds:Mac OS X and iOSPress and hold the FN button + I button for three secondsWindows, Android, and ChromePress and hold the FN button + P button for three seconds.

Tom Gewecke, Oct 21, 2019 9:20 PM in response to BruceKJD, User profile for user:

Nov 6, 2019 6:12 PM in response to cad0227 In addition to optimizing the K380 for your operating system, Logitech Options lets you customize the keyboard to fit your needs and personal style—create shortcuts, reassign key functions, enable (and disable) keys, display battery warnings, and much more. (Strangely, both keyboards behave properly when connecting to my iPad mini 4 running iPadOS 13.1.). If you have further inquiry, please do not hesitate to reach back to us or contact our support team for direct assistance.

This works in most cases, where the issue is originated due to a system corruption. did u find solution? WhatsApp no longer gets 'shift' key response using Bluetooth keyboards (Logitech K375s). I have a logitech keyboard (purchased Dec. 2018) and certain keys on the keyboard are not working.

All postings and use of the content on this site are subject to the. Same here: SlimCombo for iPad pro 10,5 - I use the qwertz-layout. Update: I also just discovered that the Shift key is not working in Safari, so this seems to be a more global problem and is not limited to the Messages app.

Kindly wait for an email update from us for further assistanceBest Regards,Logi_Manny.

Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. I just connected this keyboard to my MacBook pro. The key combo should act like the Home/End key's on a PC keyboard. Please attach the crash log. Should I wait til apple update it? Ok - well this is odd. No one helped me. Shift key is not working at all. I do not like to press FN button because it is not convenient for me to press 3 buttons instead of 2 (I use hot keys in IDE). You will only be able to type the special characters by using a keyboard that has a Numlock key available on the Numpad. This is only happening on WhatsApp on Logitech brand. Nov 6, 2019 6:10 PM in response to BruceKJD

Oct 21, 2019 7:02 PM in response to BruceKJD I spent several months contacting with Logitech support team, but I really wasted time. But its not working for F1 & F2. More posts from the techsupport community, Stumped on a Tech problem? Bluetooth Keyboard - MS Wedge Bluetooth keyboard, Oct 21, 2019 7:40 AM in response to BruceKJD I have been using my MS wedge bluetooth keyboard with my phone ever since the iphone 7 came out. So right now I'm fiddling with my k380 as it isnt responding at all to any inputs or lighting up at all. My Logitech K380 keyboard is having a weird issue. Other Shift key combinations are working though, by holding both keys. cad0227, Nov 6, 2019 6:10 PM in response to BruceKJD, Nov 6, 2019 6:12 PM in response to cad0227, Nov 6, 2019 6:33 PM in response to cad0227, Nov 6, 2019 6:37 PM in response to marcovi, Nov 7, 2019 7:26 AM in response to cad0227. Also, since this keyboard can pair with up to three devices I tried to reproduce the issue and it doesn’t happen when using those other devices - (Dell Precision Laptop, iPad Air running iOS 12). Logitech has been useless and have not fixed the issue.

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