The company has over 45,000 customers in healthcare, home services, retail, auto services, professional services, and hospitality.

"Before we engaged with Podium, we had maybe 3,000 online reviews across our entire system.

The representative we spoke with was helpful and polite, and they answered all of our questions. You see whether your scores are improving, which employees on your team are sending out the most review requests and which workers receive the most positive number of customer reviews. It's nice to know that when you have a question or concern, you can turn to someone who knows your business and your specific goals. GetApp offers free software discovery and selection resources for professionals like you. Podium is designed to help a business increase the number of online reviews it receives, thus boosting its online image. I have gained a lot of reviews that have helped get recognized online.

I was very happy with how easy podium was to set up and use. Podium provides all the tools you need to acquire and manage your reviews across every site where reviews of your business are posted. At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions. However, only six complaints have been filed against the company in the past three years, and with such a small sample size, it's not an accurate reflection of the company's customer service. Podium also tracks your review scores.

Unlike some online reputation management services that provide a wide range of services, Podium is focused on review acquisition and management. With customer reviews on Google, Facebook, and tons of industry-specific review sites, you’ll show up where it matters.

Every tool. They also have the greatest customer service and are incredibly helpful. Learn more. 2019 Most Innovative Companies.

Review management, reputation software, feedback & webchat. 2018 World's Best Cloud Companies. Watch Demo. Make it love at first search. y = n.getFullYear(); Identify trends from the content of customer reviews to improve your business. You can quickly see where people are leaving reviews about your business (Google, Yelp, Facebook) and whether those reviews are mostly positive or negative. Podium is an extremely easy-to-use platform, including that it is also low impact both for the staff who send reviews, as for the people who leave them, this is a great tool to determine the criticisms that the users express. They have no hardship clauses and a no excuse policy. Podium doesn't have preset service plans. With this feature, you can continue to keep up the good work in the areas that customers are happy about or focus on changing the areas that customers said disappointed them. One easy-to-use inbox. Both new and existing users can sign in with LinkedIn. Podium Reviews makes it easier for your customers to rate your business so you can drive more web traffic even when foot traffic is down. Skye Schooley is an Arizona native, based in New York City. Every channel. Podium Reviews - Customer Review Software & Online Reputation Management Contact-free business starts with reviews.™ Podium Reviews makes it easier for your customers to rate your business so you can drive more web traffic even when foot traffic is down. review sites for a healthy review ecosystem. At no time was the representative pushy; he answered our questions and encouraged us to contact Podium if we wanted a demo of the system. To test the level of customer service offered, we contacted Podium posing as an employee of a small business interested in review management software.

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