What do you think, or what am I doing wrong? To start the conversation again, simply ask a new question. Looks like no one’s replied in a while. Am trying to view web sites which use Silverlight. I am able to download Silverlight onto my Mac, but I cannot get it to work. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Otherwise, click Runtime for Mac PowerPC next to "Silverlight 1.0." I have the Silverlight app installed and the web page tells me its running. However when I try to view content it will not load, just have a black screen. Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues, Safari doesn't load a page or webpage items are missing, Nov 2, 2017 10:50 AM in response to noshotha You can help protect yourself from scammers by verifying that the contact is a, official Also make sure you have the most recent Silverlight version. Less, User profile for user: Locate Internet Plug-ins and click on the "Manage Website Settings" button to the right Click on the Silverlight Plug-in on the left Thanks again for sharing your solution! It’s pretty much abandoned at this point. Thanks for sharing your solution! I also have Sierra on both laptop and my desktop computers and they both respond the same. Have you checked for a plugin update? I noticed that check box while dealing with a javascript & Flash error, but had not yet followed up on it. Select About This Mac. Question: After many attempts I finally found the solution that continues to work for me. silverlight not working on Safari Left Window locate Silverlight and select it. Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right! head to its forum board for active discussions or to start a new discussion. This thread's discussion is locked. Something is just plain wedged. Silverlight will not work if your Mac is using the discreet graphics card which it often switches to if you plug-in an external monitor. Follow the steps in the installation wizard. No update shown as yet. Thanks for your feedback, it helps us improve the site. Microsoft global customer service number, Rob Brown - Microsoft MVP - Windows Insider MVP 2016 - current, http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_programs/in-updating-my-netflix-in-my-mac-book-pro-i-cant/87c2ab87-a3d6-4f7d-bef7-e4a5381f268b?msgId=f1441c5d-7b30-40a6-91db-e1ac7e75aebd. In response to noshotha. Beside onthego.telus.com change the dropdown option to "On". iMac, Neighbours with the most likes in the past month. technical support services. Click on "Safari" in the menu bar and go to "Preferences". If you already have Silverlight installed - Open Safari and Navigate to the Optik On The Go website. Am using Safari 11.0.1 and Mac OS 10.13.1 on an iMac. After the download is completed, installation should start automatically. Thanks for marking this as the answer. Silverlight Not Working On My Mac I am able to download Silverlight onto my Mac, but I cannot get it to work. This solution worked fine for windows, but hasn't worked yet for mac. Microsoft Agent or 1. I have recently taken my Mac I have the Silverlight app installed and the web page tells me its running. https://onthego.telus.com. Can anyone assist? Question: Q: silverlight not working on Safari. How satisfied are you with this response? Many discussions on Optik on the go with the “silverlight” plugin. My fiance had a similar problem, but he said that he just tried installing it multiple times and after he did it several times it just magically started working. It worked of me, I hope that works for you all as well. More Less. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Follow the steps below to ensure your Mac computer can use the HTML5 player. It took quite a while for the video to start on my machine. So far Safari has not been cooperating following the above steps. technical support services. Going to test that out for the older version of firefox and then return with results. It says it downloads successfully, but when I got to watch say Netflix or use it for one of my online lectures it says that I haven't downloaded it. Late 2015 3.3GHz Intel core i5, Nov 2, 2017 9:36 AM in response to noshotha I'm off  to deal with it myself, following your instructions! I am on the latest MacOS Sierra. **FIXED** Silverlight Problem on Safari & Mac - Op... **FIXED** Silverlight Problem on Safari & Mac - Optic On The Go. You can follow the question or vote as helpful, but you cannot reply to this thread. Learn More. Following are the steps I tried and things working fine. Plug in is enabled and open on the sites in question. However, having checked on the Silverlight website it states Silverlight 5, the latest version, is good up to Safari 10 not v.11 so I suspect this may be the issue, as I'm running the latest v.11. official EDIT: OK that took less than 2 minutes! This has not been my case. If so I am surprised that the issue hasn't had more prominence. Great! Can anyone assist? I had the same issue when testing with my windows pc with silverlight. Then, in the main menu bar, go to the "Safari" dropdown menu and select - "Preferences", Beside "Internet Plug-ins" - click the button "Plug-in Settings", On the right you will see "Currently Open Websites". Protect Yourself From Tech Support Scams Open desired application where you have issue 3. Safari/Preferences/Advanced and make sure Never use font sizes smaller than is not checked. More Microsoft Employee and that the phone number is an This thread is locked. Am using Safari 11.0.1 and Mac OS 10.13.1 on an iMac. Am trying to view web sites which use Silverlight. In response to noshotha. All postings and use of the content on this site are subject to the. No, this is not "fixed" - at least for me. You can help protect yourself from scammers by verifying that the contact is a If you already have Silverlight installed - Open Safari and Navigate to the Optik On The Go website. If it doesn't give you the information you need, Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary noshotha, User profile for user: We need to make some security changes in the Safari settings. Still does not work. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Click on the "Security" tab. defined on the Microsoft site as a “powerful development tool for creating engaging It seems that a handful of users are having a problem getting Optic On The Go working using Safari on a Mac. I have followed your instructions to a T!! Open Safari 2. https://onthego.telus.com Log into your account and attempt to watch any channel, you will get the same error. To start the conversation again, simply ask a new question. Eric Root, Nov 2, 2017 9:36 AM in response to noshotha, Nov 2, 2017 10:50 AM in response to noshotha. Microsoft global customer service number. in to make sure that it is working, and updating properly and they said that it is so I don't believe that could be the issue. Locate the "Install Silverlight" area in the lower-right part of the window. Then, in the main menu bar, go to the "Safari" dropdown menu and select - "Preferences" The Plug-in Setting was on "ask", so I changed it to "on". That was solved by downloading a version of firefox 52 that still supported silverlight.

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